Returns, Refunds & Warranty

Safe Stop Card | safestopcard.com(opens in new tab) | Effective date: August 25, 2026
Safe Stop Card is a brand of Stop Wise Card LLC, a Florida limited liability company (“Stop Wise Card LLC,” “we,” “us,” “our”).

30-Day Returns

You may return a Safe Stop Card product for a refund within 30 days of the date it is delivered to you. To be eligible, we must receive your return request within that 30-day window. Requests made after 30 days may be considered at our discretion but are not guaranteed.

Condition of Returned Items

Products should be returned in the condition you received them, with any packaging included. We understand that you have to open the package to see the product, and opening it does not disqualify a return. We may reduce or decline a refund for items returned with damage beyond normal handling, or with the card marked, cut, or written on.

How to Start a Return

Email support@safestopcard.com with your order number and the reason for the return. We will confirm the return and provide the return address and any instructions. Please do not send a product back before contacting us; returns received without a request may be delayed.

Return Shipping

For a change-of-mind return, you are responsible for the cost of return shipping, and we recommend a method with tracking. We are not responsible for returns lost in transit.

If the product arrived damaged, defective, or incorrect, we pay for return shipping. Contact us and we will provide a prepaid label or reimburse reasonable return postage.

Refunds

Once we receive and inspect the returned product, we will issue a refund of the purchase price to the original payment method. We will notify you by email when the refund is issued. Please allow up to ten business days after we issue it for the credit to appear, depending on your bank or card issuer.

Standard shipping is included in the product price, so no separate shipping charge is deducted from a refund. Any expedited shipping you paid for is not refundable.

Exchanges

We do not process direct exchanges. If you want a replacement, return the original product for a refund under this policy and place a new order.

Damaged, Defective, or Incorrect Items

If your product arrives damaged or is not what you ordered, contact us at support@safestopcard.com within 30 days of delivery with your order number and photographs. We will arrange a replacement or a refund at no cost to you. Orders that never arrive at all are addressed in our Shipping Policy.

Order Cancellations

You may cancel an order at any time before it ships by emailing support@safestopcard.com. Once an order has shipped, it is handled as a return under this policy. As stated in our Terms of Use & Sale, we may also decline or cancel an order ourselves, in which case we refund any amount paid on an unshipped order.

Preorders

A preorder may be cancelled for a full refund at any time before it ships. If we cannot ship a preorder within the time promised, we will contact you with the options required by applicable law, including the option to cancel for a refund.

Limited Warranty

We warrant that, for 90 days from the date of delivery, the product will be free from defects in materials and workmanship under normal use. This limited warranty is given to the original purchaser and is not transferable.

If a defect covered by this warranty appears within the warranty period, contact us at support@safestopcard.com with your order number and a description and photographs of the problem. Our sole obligation, and your exclusive remedy, is that we will repair the product, replace it, or refund the purchase price, at our option.

What This Warranty Does Not Cover

  • Normal wear, fading, scratching, or discoloration over time.
  • Damage from misuse, abuse, accident, or alteration.
  • Damage from exposure to conditions beyond ordinary use in a passenger vehicle.
  • Products purchased from anyone other than Safe Stop Card.
  • Loss of, or damage to, any documents kept in or with the product.

Except for this limited warranty, and except where prohibited by law, the product is provided as described in the Warranty Disclaimer in our Terms of Use & Sale. Nothing in this policy limits any right you have under law that cannot be limited or waived.

Your Legal Rights

Some states provide consumer rights and remedies in addition to those described here, and some do not allow limitations on how long an implied warranty lasts or the exclusion of certain damages. Where that is the case, the limitations in this policy apply only to the extent permitted by law, and you may have additional rights that vary from state to state.

Changes to This Policy

We may update this policy. Material changes will be reflected by updating the effective date above. The policy in effect on the date of your order applies to that order.

Contact

Returns, refunds, and warranty questions: support@safestopcard.com , Stop Wise Card LLC (Safe Stop Card), 5701 SW 134th Ave., Southwest Ranches, FL 33330(opens in new tab).